In their data center BlueHost uses Quad processor performance servers with four independent cores. Its high speed OC-48 for the bandwidth connection works as a reliable fiber optic backbone. Given this high-class technology BlueHosts' infrastructure provides better speed and redundancy than the servers of the most competitors. Servers have DDOS protection, UPS backup, and Diesel power generation system. Our tests, based on third party monitoring services, show only minor downtimes - BlueHost has delivered around 99.848% average uptime. But besides that BlueHost servers have been very fast and reliable.
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BlueHost has an in-house support, based in Orem, Utah. BlueHosts hires only the best web professionals - skilled and motivated developers and support staff which responds timely and competent to all customer issues related to web hosting or Joomla. BlueHost offers round the clock service on a toll-free number, email, chat, and ticketing system. Some customers have reported that the live chat is not always available. Though the support staff are always friendly and resolve hosting related questions very quickly.
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BlueHost offers a single plan, which costs now for a limited time $4.95/mo with a 12 months account, and $3.95 with a 24 or 36 months period. With all plans customers get a free domain name registration.
BlueHost plan provides everything for a successful start of a Joomla website: Unlimited disk space and monthly bandwidth (Important: BlueHost does not provide unlimited space for online storage), unlimited add-on domains, 2500 POP/IMAP E-mail accounts, 100 MySQL Database, cPanel, Fantastico scripts as well as SimpleScripts (for an easy auto-installation of Joomla), FTP, PHP, CGI, SSH, SSL, RoR, and much more.
The well-known cPanel with its easy-to-use interface, makes sure customers get quick used to its functionaities, and can install and manage their Joomla website hassle-free. BlueHost fulfills all requirements for a Joomla host: It offers the required PHP 5, MySQL 5, and a customized Apache web server. BlueHosts server has mod_mysql, mod_xml, mod_zlib installed. It also has the mod_rewrite extension installed, which is required in order to use SEO URLs for your website. For the security of your website, BlueHost has also register_globals OFF, open_basedir are set. In order to block typical exploit attempts BlueHost gives you the option to restrict access to sensitive directories by IP Address. You can configure Apache mod_security and mod_rewrite filters to block PHP attacks. On shared servers such as BlueHost's are, you can't edit the main php.ini file, but you are able to add custom, local php.ini files.
BlueHost has cPanel with both Fantastico and SimpleScripts. Customers have the choice which one to use in order to install Joomla on their websites. There is a help desk with a large number of articles on various issues, and there are Joomla related articles as well. There is a section with FAQ and for the convenience of the customers, BlueHost also provides Video Tutorials on different hosting related issues.
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