Arvixe is hosting company founded in 2003 in the United States. Since then, they’ve been recognized as one of the fast-growing companies in the hosting industry. Their hosting package isn’t great as the companies, ranked in the first place but they’re definitely an option while considering a new hosting account for a Joomla website.
Summary of Test Results:
|Test Period||Speed||Security||Support||Bonus Points||Rank|
|Jan-Mar 2013||702 Hits and 62.47% Availability||Chroot Isolation||26min Basic and 1hour Advanced Support Response||No||#5|
Server Speed and Security
Arvixe provides Linux-based hosting accounts with cPanel installed. They offer unlimited space and traffic, unlimited bandwidth and free domain name. In addition, they have Chroot account isolation which improves the security level of their hosting accounts. Last but not least, they promote 100% servers uptime, but our test reached only 62.47% which is one of the main reasons they’re so far from the first places in our directory.
Our tests showed that actually, Arvixe is providing some good technical assistance. They managed to solve quickly both the easy and advanced test problem that we generated in order to test their services in a timely manner.
Joomla Hosting Features
Arvixe provides a single-click automatic Joomla installation as part of their hosting package. In addition, they have few Joomla tutorials that can help you with some basic Joomla-related issues.
Arvixe is a contender for the worst hosting service on the internet.
Their tech support staff are lazy and unskilled. I took advantage of a Christmas hosting deal and have spent the last two months emailing and doing online chats trying to get my websites migrated and working. No luck! In two months!
They make false promises like we’ll escalate your ticket to our admins. No admins ever respond. They close my trouble tickets in hopes I won’t notice and I reopen them.
Apparently, they are tired of trying to help me and make no effort to respond.
I’m moving on!
After 2 years with Arvixe we moving out. Constant DNS issues and performance degradation on our server stayed unfixed for 6 months. The real uptime is about 70% and as Bob said problems started in 2015. First tier of support is almost useless, they constantly apologizing without actually fixing anything. Arvixe is not the good choice for hosting for sure.
The worst host and support in one year my host was down for more than a month and the support doesnot response
I have been Arvixe customer for the last 5 years, but now I’m moving to another windows hosting company.
I cannot believe how bad has became Arvixe support in the last few month.
If you try to start a chat with arvixe support you have to wait 25 or 30 minutes.
They had a memory problem on the server where I have several websites hosted, I have been reporting these errores for a week, sent support at least 8 tickets, started almost 10 different chat sessions and nobody contacted me, errors are still there, problem is not resolved.
My customer were calling me all week long and now I have to open a new account on a different hosting company and move all websites over the weekend, pay for a year again.
Arvixe has became the worst hosting company.
Arvixe used to be a reliable, cost-efficient web host. All that changed in 2015. There are frequent down times and customer support is vistually non-existent. After 6 years with them, we have to scramble to find another, more reliable web host. It’s a shame.